Yes. We follow a fully authorized and compliance-based model. We are a licensed Maldivian company (C26192025), operate through official wholesale partners, and process payments securely through Bank of Maldives using PCI-compliant systems. Every booking is traceable and verified.

We source rates through Destination Marketing Companies (DMCs) who hold signed wholesale contracts with resorts. These contracted rates are not publicly available, which is why companies like ours—similar to Expedia or Agoda—can offer competitive pricing.

Each resort may have a dedicated subdomain (e.g., resortname.reservationsandsales.com) to improve user experience and organize resort information. These subdomains are operated solely by Maldives Sales and Reservations Agent Pvt Ltd and do not imply official ownership or affiliation by the resort.

Yes. We only use officially provided wholesale partner content or publicly available, non-copyrighted information. We do not alter or misrepresent resort details in any way.

All final confirmations and vouchers are issued by our authorized wholesale partners (DMCs) and verified by the resort. You will receive a written booking confirmation, payment receipt, and a final resort voucher—all fully traceable.

Payments are processed securely through Bank of Maldives (BML) using compliant online gateways. Payments are collected on behalf of authorized wholesale partners/resorts. You receive a full invoice and receipt for every transaction.

Our team will review your dates, check availability with wholesale partners, send a quotation, and guide you through the booking process—including terms, inclusions, and cancellation policies.

Yes. All prices are sourced directly from official wholesale contracts. We provide transparent breakdowns, no hidden fees, and written confirmation of all rates.

Cancellations and refunds follow the resort's official policy. Before payment, we provide written cancellation rules, refund procedures, and timelines. Refunds are processed through BML and returned to the original payment method.

Yes. Our wholesale partners authorize us to collect payments on their behalf as part of the industry-standard distribution chain. This structure is globally recognized and commonly used by major travel companies.

Yes. Resorts recognize bookings made through their official wholesale partners, who in turn authorize us as part of their distribution network. Bookings are legitimate and verifiable.

You can contact us anytime. We coordinate directly with the wholesale partner or resort to request changes, subject to availability and resort policy.

No. We do not charge additional service fees. Our earnings come from company commissions through the wholesale structure, not from clients. All pricing is transparent and clearly stated.

Yes. You can reach us via email at sales@reservationsandsales.com or through WhatsApp for personalized assistance.